Tag Archives: customer service

The Right Way To Handle Customer Service On Twitter

19 May

I hate my laptop.  It’s actually probably a fine laptop except for the fact that it runs Windows Vista, possibly the worst OS ever created.  After waking up to discover that 8 hours was not enough time to download Windows latest round of important updates I was ready to throw it across the room. I know that I should just buy a new one, but since I received this as a birthday gift guilt won over my rage. Instead of committing computercide I took to Twitter to have the following conversation. Continue reading

Lyz Lenz

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